Automate activations and switches, clarify invoice line items, collect self-readings and handle complaints and technical appointments with an always-on digital assistant.
AISA guides customers and prospects through every activation and support operation, reducing the load on the call center.
AISA guides activations and switches, explains bill line items, records self-readings, opens cases and schedules technical appointments, reducing the load on the call center.
Energy, gas, water and telco providers have to manage high volumes of calls about bills, activations and self-readings. The lack of automation slows down cases and impacts the Net Promoter Score.
The AI assistant works on the website, app, WhatsApp or digital IVR. It guides the user through activations, switches or offers, collects documents and data, records self-readings, explains bill line items and opens cases with automatic routing to the technical teams.
Dynamic forms and document collection for activations, switches or upgrades, with instant verification.
Explains invoice line items, installments and promotions in accessible language with up-to-date data.
Records self-readings, opens complaints and schedules technical appointments with CRM system integration.
Utilities and Telco that implement AISA reduce the call center load, improve response times and increase NPS and retention.
Start free: connect your sources and index up to 100 indexable contents (some can be products), with 100 conversations per month.
By entering the domain, you authorize AISA to analyze publicly accessible content of the indicated site to generate an initial assistant configuration. Do not enter URLs containing restricted areas or data not intended for publication.
No credit card · Live on the web in 10 minutes · WhatsApp as an add-on