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Traction: more engaging online shopping with the AI Sales Assistant
New possibilities for e-commerce powered by AI: Traction launches the AI Sales Assistant, its new module for online sales.
Use cases
Discover where AISA creates value: universities, e-commerce and internal helpdesk.
Universities
-60%Reduction in recurring questions
Student office 24/7
Reduce repetitive requests: enrollment, deadlines, exams.
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e-commerce
+18%Assisted conversions
Purchase guidance & after-sales
Recommendations, availability, orders and returns: conversations that convert.
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Internal helpdesk
-55%Repetitive tickets
IT & HR self-service
Automate requests for passwords, devices, leave and policies.
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Financial services
-70%Repetitive manual interactions
Smart advisory and pre-qualification
Cut pre-qualification times and send ready leads to advisors.
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Private healthcare
< 30%Tickets handled manually
Patient front office 24/7
Smart bookings and dedicated support with no queues.
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Tourism & hospitality
-60%Reception tickets reduced
Multilingual digital concierge
360° guest support and automatic service upselling.
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Logistics & shipping
-60%Repetitive contacts
Tracking and exception handling
Update customers on shipment status and handle exceptions automatically.
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Utilities & Telco
-40%Call center calls
Smart activations and bills
Activations, bills and self-readings handled via digital assistant.
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